The Canada’s telecommunications regulator is investigating concerns about discrimination against aboriginal people by cellphone providers, but the issue is still being investigated by the Canadian Radio-television and Telecommunications Commission, a source close to the matter told The Globe and Mail.
The complaint was filed in January with the commission, the source said, which is also investigating the issue.
The regulator is expected to make a decision soon.
The Globe has not been able to confirm the identity of the complainant or to confirm whether the complaint is related to the investigation of Rogers or Shaw.
The complainant, who has requested anonymity because he or she does not want to jeopardize his or her job, said he has been working for Rogers, Shaw and Telus since 2007.
The Canadian Radio Charter requires all telecommunications companies to act fairly and fairly equally in the telecommunications market, including by providing service to all Canadians equally, the complainant said.
Rogers, which owns Bell and Telenor, says it has no plans to change the pricing of its products, and Shaw said it has been transparent about the pricing it charges its customers.
But Shaw has also complained about the lack of diversity in the workforce.
The former president of the National Council of Canadians, Jean-Pierre Blais, said the commission is trying to address discrimination against Aboriginal people in telecommunications.
“It’s a question of fairness,” Blais said, adding that he doesn’t think there is a problem with the current situation.
Blais also said he is not aware of any evidence that Rogers is discriminating against aboriginal customers.
He said it is important that the issue of discrimination is looked into.
“We want to get to the bottom of it, but we need to take a look at this very seriously,” Blades said.
The Commission on Human Rights and Freedoms said it would be inappropriate for it to comment on the issue because of the pending litigation.
The commission’s mandate is to investigate complaints of human rights violations, discrimination, and discrimination against persons based on their race, color, sex, religion, national or ethnic origin, disability or sexual orientation and gender identity or expression.
The inquiry is examining complaints of residential schools, forced labour and forced sterilizations.
It has previously opened an investigation into allegations of racism in the recruitment of indigenous workers.
The telecom watchdog also recently opened an inquiry into alleged abuse and discrimination at Bell, which operates in Newfoundland and Labrador.